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Welcome to Opal Jewelry!

These Terms of Service (the "Terms") govern your use of our website and services provided

by Opal Goraly ("Opal Goraly," "we," "our," or "us"),

the unique handmade jewelry store created by jewelry designer Opal Goraly.

By accessing and using our website and services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website and services.

1. Use of the Website:

1.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our website and services.

By accessing and using our website, you represent and warrant that you meet the eligibility requirements.

1.2 Account: In order to access certain features of our website and services,

you may need to create an account.

You are responsible for maintaining the confidentiality of your account information and for all activities

that occur under your account.

1.3 Prohibited Activities: You agree not to engage in any activities that violate these Terms or any applicable laws or regulations.

Prohibited activities include, but are not limited to, the following:
   - Misrepresenting your identity or affiliation with any person or entity.
   - Using our website for any unlawful or fraudulent purposes.
   - Interfering with the proper functioning of our website or services.
   - Attempting to gain unauthorized access to any part of our website or services.

2. Products and Orders:

2.1 Product Information: We strive to provide accurate and up-to-date information about our products on our website.

However, we cannot guarantee that all product descriptions, images, and prices are entirely error-free.

We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time

without prior notice.

2.2 Customized Orders: Please note that customized jewelry pieces are specially made to your specifications

and are not eligible for refunds, except in cases of defects.

2.3 Order Acceptance: All orders placed through our website are subject to acceptance.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability,

errors in pricing or product information, or suspicion of fraudulent activity.

2.4 Shipping: Our shipping policy, including timeframes and costs, is available on our website and forms part of these Terms.

3. Refunds and Exchanges:

3.1 Defective Items: In the event that you receive a defective product, we will provide a full refund.

3.2 Non-Defective Items: You may request a refund or exchange for non-defective items within 14 working days

from the date of receipt, provided the item is unused and undamaged.

Return shipping costs will be the responsibility of the customer.

3.3 Refund Methods: Refunds can be issued in the form of web/studio credit or via credit card (with a 5% commission charge).

Further details on our refund policy are available on our website.

4. Privacy Policy:

Your privacy is important to us.

Our Privacy Policy outlines how we collect, use, and protect your personal information and is incorporated by reference

into these Terms.

5. Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of Israel.

Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent

courts of Israel.

6. Modifications to the Terms:

We reserve the right to update or modify these Terms at any time without prior notice.

Please check this page regularly for any changes.

Your continued use of our website and services after any modifications to the Terms constitutes

your acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms of Service, please contact us.

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By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.